FAQs
What are Cairo Brand towels made of?
Cairo Brand towels are made from high-quality combed cotton with a 600 GSM weight. They are designed to feel soft, absorb well, and give you a premium hotel-style experience for everyday use.
What does 600 GSM mean?
GSM means grams per square meter, which refers to the weight and density of the towel fabric. A 600 GSM towel offers an excellent balance between softness, thickness, absorbency, and practical drying performance.
What towel sizes are available?
Cairo Brand towels are available in four main sizes: Guest Towel 30 × 30 cm, Face Towel 50 × 100 cm, Bath Towel 70 × 140 cm, and Bath Sheet Towel 90 × 160 cm.
Are Cairo Brand bathrobes suitable for men and women?
Yes. Cairo Brand bathrobes are designed as unisex bathrobes, making them suitable for both men and women. They are available in different sizes from S to 2XL, depending on stock availability.
How should I care for my towels and bathrobes?
For best results, wash your towels and bathrobes before first use. Use a mild detergent, wash with similar colors, and avoid bleach or excessive fabric softener, as they may reduce absorbency. Always follow the care label instructions on the product.
Do I need to create an account to shop with Cairo Brand?
No. You can place your order and check out as a guest. Creating an account is optional, but it can make future orders easier by saving your details and helping you track your purchases more conveniently.
How do I place an order?
Browse your favorite Cairo Brand products, choose the size and color you want, then add the items to your cart. When you are ready, review your cart and proceed to checkout to enter your delivery and payment details.
How can I pay for my order?
You can pay using the available payment methods shown at checkout. Available options may vary depending on your location, order type, and the payment services currently supported by Cairo Brand.
How long does delivery take?
Delivery time depends on your city, governorate, and the courier service covering your area. After your order is confirmed and shipped, we will share tracking details whenever available.
Can I exchange or return my order?
Yes, exchange or return requests are handled according to Cairo Brand’s return and exchange policy. Products must be unused, unwashed, and kept in their original condition and packaging. For hygiene reasons, used or washed towels and bathrobes cannot be returned.